In my opinion, BISS is one of the two best FLEXO printers in Poland. Full professionalism at every stage has been the norm with repeated cooperation.
Opinion of an employee in the marketing department of a candy company
Want to place an order or have questions for us?
Fill out the contact form.
We encourage you to complete all fields, it will significantly facilitate our work and speed up our response.
If you are contacting us about a specific package, which, for example, so far has been realized for you by another printing house, please provide us with as much information as possible right away.
The minimum is the print run you are interested in and the technical data (width, height, colors) of the packaging unit.
If this is not yet specified, we will help you determine all the necessary information.
If you want to contact us about another matter, describe it in as much detail as possible.
The more information we receive in the first contact, the more detailed answers we can give.
What is the processing of a query in BISS?
No one likes to wait long for an answer.
We know this very well, so we make sure that the processing of inquiries from the form is as efficient as possible with us.
Your question will be answered by the person most knowledgeable in the subject.
The process closes in 4 steps.
Startup
Each question that comes to us through the contact form is evaluated to see if it contains the necessary information.
If it is complete, it is forwarded to the appropriate salesman.
Each question that comes to us through the contact form is evaluated to see if it contains the necessary information.
If it is complete, it is forwarded to the appropriate salesman.
After reviewing the question, the salesman contacts the customer.
The first contact (by phone or email) is usually to inquire about details and possibly clarify any ambiguities.
Once the details have been determined in the previous step, we can make a quote.
We make the customer an offer tailored to their requirements and expectations.
If everything is clear to both parties, we discuss with the client the detailed terms of implementation.
After the client accepts them, we proceed to the implementation of the project.
End of
Each question that comes to us through the contact form is evaluated to see if it contains the necessary information.
If it is complete, it is forwarded to the appropriate salesman.
Who handles the form questions?
At BISS, we focus on partnerships, both between colleagues and with the client.
We do not have a policy of generating automatic responses through a bot.
So you always get in touch with a human, a relevant specialist in your field.
All questions first go to the coordinator, who is Christopher.
After initial verification, they are forwarded to the specialist who has the most knowledge of the packaging in question.
What questions can you ask us when filling out the form?
We know that the first contact with a new company can be difficult.
What specifically to ask, how to formulate a question?
We have prepared some sample questions that customers often ask us.
We hope they will help you formulate your inquiry.
- In what format to deliver the packaging design files?
- What is the minimum order size?
- Do you process express orders for an additional fee?
- Do you offer samples/is it possible to see past implementations somewhere?
- What reports (roll sizes) do you have?
Do you prefer to contact us in another way?
Here you will find full contact information: our phone number, email address, as well as the address of our headquarters.
Phone
Company address
Street.
Commercial 4
36-100 Kolbuszowa
Poland
They have already trusted us
Our flexible approach, as well as the use of certified materials (both for the production of packaging and the creation of prints on them) have been appreciated by many manufacturers.
Check out what our customers are saying about us
With a clear conscience, I recommend BISS printing company. Professional advice and timeliness in processing orders are by far the greatest assets. We also appreciate the salesman who works with us. We can always count on his professional help and advice. He is very knowledgeable in creating graphic designs.
Opinion from the purchasing department of a bulk food company
We have been working with BISS for many years. They are characterized by punctuality in processing orders, and the contact is trouble-free. They have never left us without answers and assistance.
Opinion of the marketing department of a tobacco company
Feel free to contact us
Do you have questions or concerns?
Would you like to learn more about our offer or place your first order?
If you send us all the guidelines we will prepare a quote within 48 hours.
Fill in the fields of the contact form.
We will get back to you as soon as possible.
The more detailed the message, the more specific you will receive in response.